FAQ

New players can claim the 750% + 110 Cash Free Spins welcome package, split across your first three deposits: 1st deposit: 200% match + 30 Free Spins; 2nd deposit: 250% match + 50 Free Spins; 3rd deposit: 300% match + 30 Free Spins. The match bonus wagering is 35x (deposit + bonus), and Free Spins winnings are 25x. The Free Spins portion has a maximum cashout of $200. In most cases, it activates automatically after each qualifying deposit.

Yes, there are two popular no deposit options players look for: You may find 25 Free Spins granted on sign-up (no deposit required), usually on selected BetSoft slots such as Stampede or Charms & Clovers. These typically come with 20x wagering and a $100 max cashout. There is also an exclusive $50 Free Chip using code CMN50CBC. This one is generally valid on slots, Keno, and Scratch Cards (but excludes BetSoft slots), with 20x wagering and a $100 max cashout. Keep in mind that no deposit offers can be limited and rotate, so if you see one available, it is worth using it while it is live.

Yes. Most match bonuses and free spins commonly run on a 7-day expiry window from the time they are credited. If you do not meet the wagering requirement before the timer runs out, the bonus and any associated winnings may be removed - so it pays to plan your sessions.

Usually, one bonus at a time is the rule. That means if you activate a new promo while another is still in progress, you may need to finish (or forfeit) the current one before moving on. If you are trying to maximize value, complete the highest-impact bonus first (often the welcome package) before switching promos.

Deposit bonuses at Casino Moons are generally sticky, meaning you cannot withdraw the bonus funds themselves. You will typically need to complete wagering first, and withdrawals are based on what you have won after meeting the requirements.

Wagering depends on the promo: Welcome match bonus is typically 35x (deposit + bonus); Welcome Free Spins winnings are typically 25x; Many no deposit offers (Free Spins or Free Chip) are commonly 20x. Also note that different games contribute at different rates toward wagering. Slots usually contribute the most, while table games contribute far less.

Casino Moons commonly applies these contribution rates: Slots: 100%; Video Poker: 15%; Roulette, Casino War, Mini-Baccarat, Keno, Weed Whacker: 10%; Blackjack: 2.5%. If you are trying to clear a bonus efficiently, slots tend to move the meter the fastest.

Yes. Casino Moons may offer a 400% crypto match bonus on the first three deposits when you fund with cryptocurrency. Eligible options can include Bitcoin, Ethereum, Litecoin, and Bitcoin Cash, and activation is typically automatic once you deposit using crypto.

Yes. There is a Weekly Loyalty Cashback promo commonly set at 15% cashback on deposits, calculated from the previous week results (typically Monday through Sunday). The standout detail: cashback is often credited as real cash with no wagering requirements, and it is usually added every Monday automatically.

Casino Moons supports a wide mix of cards, e-wallets, prepaid, and crypto, including Visa, MasterCard, American Express, Skrill, Neteller, ecoPayz, PaySafeCard, Flexepin, UnionPay, AstroPay Card, and Bitcoin/BTC.

Common supported currencies include USD, CAD, GBP, EUR, AUD, ZAR, and Bitcoin.

Yes, verification is typically required before withdrawals are approved. If you have won from a no deposit bonus, Casino Moons may also require a minimum deposit (often around $25) as part of the withdrawal eligibility process. To avoid delays, it is smart to complete verification early - especially if you are playing promos with cashout caps.

At this time, Casino Moons is listed as having no jackpots and no tournaments. The value focus is more on bonus stacking (welcome package, crypto boosts, cashback, and seasonal promos like Christmas offers).

Casino Moons features a broad lineup of providers, including NetEnt, Microgaming (Apricot), Pragmatic Play, Betsoft, Habanero, Rival Gaming, Vivo Gaming, BetConstruct, Tradologic, and ViG. That mix usually translates to a strong spread of slots plus live dealer options.

You can reach Casino Moons support via: Email: support@casinomoonsmobile.com; Phone: 1-800-274-7345. If your question is about a promo (expiry, eligible games, or max cashout), include your username and the bonus name/code so support can resolve it faster.

If you want the most playtime per dollar, prioritize the welcome deposits in order, keep an eye on the 7-day clock, and lean into slots when clearing wagering. Then, once your bonus run is done, the weekly cashback can keep your balance fueled without extra playthrough pressure.