Support

You’ve discovered the graphically impressive and rewarding games. You’ve indulged in their numerous, and generous promotions, but now its time to get to know the dedicated customer support staff at Casino Moons Casino.

About The Customer Support Team

For those in need of a quick response for common questions, be sure to check out the frequently asked questions section at this casino. On this page, members can look forward to common questions regarding about setting up and maintaining an account and registration. Other notable mentions in this section are bonus information and further insights on depositing.

And when it comes to financial information, there is an entire section devoted to banking and processing withdrawals. The quick banking support page, breaks down fees, processing times as well as limits.

And for those in need of further clarification when it comes to Casino Moons’ numerous bonuses, there is a dedicated section that breaks down precise wagering requirements as well as contribution rates for table games. There is also fully defined cash back terms and bonuses to minimize confusion and to prevent mistakes.

And if you need further clarification regarding official casino rules and player conduct, there is a terms and condition page, easily accessible to go over details collected by the casino, as well as infractions and prohibited conduct of the players.

Casino Moons goes the extra mile to ensure that its members enjoy themselves with each visit. But they also want its members to gamble responsibly. That’s why the customer support staff has provided an entire page devoted to spotting the signs of addictive and obsessive game playing. Furthermore, if any of the members at this casino are exhibiting the outlined signs, you have the option of placing limits and restrictions to your gaming and bets placed to help mitigate things getting out of hand. In addition, you can even restrict the amount of free gaming, as well as impose self exclusion mechanisms to help limit harmful game play.

But for those in need to get in touch with a dedicated and attentive customer support member, you can reach them either through live chat or through email, 24/7, 365 days of the year. Casino Moons also extends their top of the line customer support, for official affiliates of the casino. There is an entire section devoted for prospective affiliates, as well as frequently asked questions and contact info for official affiliates.